Skip to content
Corpshore Emirates
A modern Gulf operations floor with professionals at work in natural light

BPO, IT outsourcing and AI delivery, from Dubai and Abu Dhabi

The outsourcing partner the UAE ranks first

Corpshore Emirates runs customer experience, back office, IT and AI operations from Dubai and Abu Dhabi, in Arabic and English at native level, under North American governance discipline. Outsource Accelerator ranks Corpshore number one among UAE BPO firms.

Book a discovery callRequest a proposal
Ranked number one BPO in the UAEOutsource Accelerator, 29 June 2026
No. 1

ranked BPO company in the UAE

of more than 40 firms assessed

Source: Outsource Accelerator
No. 1

ranked in Bahrain and Egypt

the broadest verified MENA position

No. 5

in the Top 50 AI outsourcing companies worldwide

Source: Outsource Accelerator
97%

client satisfaction rate

99.9%

contact centre uptime

35+

languages supported globally

18+

countries with delivery operations

15k+

AI delivery seats worldwide

Three capabilities, one account team, one contract

A small Arabic-first team in Dubai and a large English-language back office offshore can run under one governance framework. Few competitors can price both sides of that trade credibly.

A customer experience floor with agents at work

Business process outsourcing

Customer experience across voice, chat, email, WhatsApp and social, plus back office, finance, HR operations, trust and safety, and knowledge process work. Delivered in Modern Standard Arabic, Khaleeji dialect and English as first-class languages.

Learn more
An engineering pod reviewing work together at a screen

IT outsourcing

Software engineering, cloud and infrastructure, managed security operations, data engineering and enterprise application support, staffed by dedicated engineering pods and reported to Toronto and New York standards.

Learn more
A data and annotation specialist reviewing material at a workstation

AI delivery

Corpshore AI is ranked fifth among the world's AI outsourcing firms. Arabic and multilingual NLP, dialect-aware annotation, RLHF and multimodal labelling run as live production capabilities, not marketing.

Learn more

The UAE is the hub, not the whole answer

Dubai and Abu Dhabi give local presence, Gulf time zone alignment, cultural fluency and regulatory proximity. The global delivery network gives cost efficiency at scale. Clients run onshore Arabic-first teams alongside offshore English back offices, under one contract and one account team, at a cost 40 to 65 percent below equivalent in-house UAE hiring.

Compare Dubai and Abu Dhabi

Arabic is a core capability, not a translation layer

Most global outsourcers bolt Arabic on. Corpshore delivers Modern Standard Arabic and Khaleeji dialect as first-class delivery languages, alongside Levantine, Egyptian and Maghrebi coverage for firms serving the wider Arab world. Gulf customers can tell within ten seconds of a call whether the agent is native to the register.

Modern StandardKhaleejiLevantineEgyptianMaghrebi

Follow-the-sun coverage

A Gulf hub does not mean Gulf hours only

Buyers assume a Dubai or Abu Dhabi team cannot cover North American or Asian hours. It can. Pair a Gulf hub with an offshore site and you get one governed operation that covers your whole working day. See how it works for your headquarters.

8 of 8 working hours covered with a Dubai plus Bogota pairing.
00:00 UTC06:00 UTC12:00 UTC18:00 UTC
Your day (United States (East))
Dubai and Abu Dhabi
Paired hub: Bogota
0 / 8

hours overlap with the Gulf alone

8 / 8

hours covered with a paired hub

8 / 8

hour coverage gap the pairing closes

This is an illustration on a nine-to-five working day. We model your real coverage against your actual hours and volumes.

Model it with a specialist

Languages and dialects

Every competitor publishes a number. We publish the set.

Arabic expands into Modern Standard, Khaleeji, Levantine, Egyptian and Maghrebi. Search the set, pick the languages and channels you need, and take your shortlist straight to a proposal.

Your shortlist

Select the languages and dialects your operation needs. Arabic expands into Modern Standard, Khaleeji, Levantine, Egyptian and Maghrebi.

Channels you need

CEFR level and channel availability are confirmed for each language at scoping.

Take these to a proposal

Industries we know

View all
Banking and financial servicesUAE banks and financial institutions carry a rare combination of pressures: a regulator that holds outsourcing to a high bar, a customer base that expects native Arabic and English service, and a cost line under constant scrutiny.Islamic financeGulf Islamic banks and takaful operators run to two standards at once: the same prudential and data expectations as any regulated financial institution, and a Shariah discipline that shapes what a product is and how it may be sold and serviced.Government and public sectorUAE government entities and public authorities serve citizens and residents to a standard the leadership treats as a national priority: Arabic first, fast, accurate and dignified.Real estate and proptechUAE real estate runs at speed and volume: master developers launching off-plan, brokerages fielding leads from every channel, property managers serving thousands of tenants and proptech platforms sitting under all of it.Retail and ecommerceUAE retail and ecommerce move fast and spike hard: peak seasons, flash sales and a shopper who expects same-day answers in their own language.Hospitality, travel and aviationThe UAE is a global travel hub, and its hotels, airlines and travel businesses serve a guest and passenger base drawn from everywhere, around the clock.TelecommunicationsTelecom in the UAE runs at contact centre scale: large subscriber bases, dense product lines and a constant flow of technical support, billing and retention contact across voice and digital.HealthcareUAE healthcare providers run high patient volumes against a shortage of clinical staff and a patient base that expects service in its own language.Logistics and tradeThe UAE is one of the world's great trade and re-export hubs, and the operations behind that trade run around the clock.Energy and utilitiesPower, water and oil and gas providers in the UAE serve millions of accounts and large industrial customers against a backdrop of decarbonisation, smart metering and rising service expectations.EducationUAE schools, universities, training providers and edtech firms run admissions, student support and assessment operations at a scale that peaks hard around intake and exam windows.Technology and startupsFast-growing technology firms in the UAE face a specific problem: demand for support and engineering capacity that arrives faster than they can hire for it, and a burn rate that punishes over-hiring just as hard.

Build your Emirates team

Shape your team, then take it to a proposal

Pick the function, the scale, the languages and the delivery model. Watch the team take shape, then carry every choice straight into a proposal. It is the fastest way to turn a rough idea into a scoped conversation.

  1. 1Function/
  2. 2Scale/
  3. 3Languages and coverage/
  4. 4Delivery
Which function do you want to build?

Your team

Choose a function and a scale to see your team take shape.

Take this team to a proposal

Governance and onboarding

You fear the transition more than the price

So we show you the transition. Ninety days from signature to steady state, with the governance managed to Toronto and New York standards throughout. For a DIFC or ADGM client, that discipline is the difference between passing a risk review and not.

Security and complianceHow we govern and report

Day 0 of 90

Week 1

Contracting and security review

The master services agreement, the data processing agreement and the security review are completed, and access is provisioned.

Coverage plannerModel follow-the-sun coverage for your hours.Cost calculatorEstimate a UAE team and get a quote in six hours.Team builderConfigure a team and take it to a proposal.

Build a career, not just take a job

Corpshore Emirates hires across customer experience, IT and AI delivery in Dubai and Abu Dhabi, onsite, hybrid and remote. Every role comes with a defined progression path.

View open rolesLife at Corpshore

Scope your Emirates team

Tell us the function, the languages and the coverage you need. We answer every UAE enquiry within six hours.

Book a discovery callRequest a proposal

All UAE enquiries answered within six hours